MAIN
Email sending limit
- 5 GB (Extra GB $1) Storage
- from every location and browser Accessibility
- 24×7 Availability
- Daily Backup
- on request Upgrades
Understanding existing processes and need
Engagement scope & pitch
Project manager and execution
Architecture design
Implementation
Testing
Evaluation
Learning
Go live
Intense support
Final user (16 hrs)
Administrator (4 hrs)
Receiving and logging customer calls related to support/maintenance
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